FAQ’S.

Native Aparthotels connects you to the heart of the action—close to iconic landmarks, shopping streets, parks, and cultural gems. But beyond the must-see sights, discover our Neighbourhood Heroes.These are the people, places, and things that make each area worth visiting. The best restaurant, deli, bar, bookshop or cinema.

All our Apart Hotels are in the heart of the city’s action, but with rooms tucked away to give you some calm and quiet. You’re just a short walk from buses, undergrounds, metros, trams—you name it. Staying connected to the city has never been easier. Need more info? Ask our front-of-house team.

Each Native site and our people are a fixture in the community. So when you ask us for the best place to eat, see, and meet, you get specifics, stories, and secrets. You’ll know the best deli & café, pub or easy restaurant in no-time. Helping you live like a like a local.

Cook and entertain when you want in your own apartment or favorite dishes delivered right to our reception via your go-to delivery app. Head downstairs and dine with us at our in-house spots, Ducie Street Warehouse (Native Manchester), Counter Edinburgh (Native Edinburgh), and Counter Café Bar & Courtyard (Native King’s Wardrobe).

We’ve got you covered with nearby parking at all our Apart Hotels, and some even have on-site parking (like Native King’s Wardrobe, Manchester, and Edinburgh). Just note that fees apply.

Your best friend should never be left behind. Four-legged friends are more than welcome with a few conditions:
12 kg maximum weight (no lions)
It’s £25 per day per pet
Additional fees apply should my pet cause any damage to the property.

Staying active has never been so easy. Get your gear on & head to one of our onsite gyms (Manchester & Bankside) or step out to our nearby gym facilities (fees apply). If that’s not your thing lace up, find your pace and explore our city on a run.

We provide all the home comforts, such as fully integrated washers/dryers. Dry cleaning & other services are also available, please ask the front of house team.

Absolutely Wi-Fi is available in all our apartments, and yes, it’s FREE!

All apartments come with a fully equipped kitchens – everything is where you expect it. Just like home.
Don’t get all cooked up over working out the hob, you’ll find a QR code to our appliance guides in your apartment, they’ll show you how to use everything in your apartment. Let’s get cooking.

We’re keen on green here & don’t clean rooms everyday. Staying for a while? Day 3 we’ll refresh your apartment & day 7 a full clean.

There’s no minimum stay at Native Apart Hotels. We’ll help you plug into cities and communities. Fast.

Plans changed? No worries.
If you need to cancel or modify your reservation, please contact us at enquiries@nativeplaces.com or
call 020 7221 2028.

Cancellation policies differ depending on the rate you booked.

Check out is 11am.
Late check-out requests are also subject to availability. Just speak with the Front Desk. We can always store your luggage before youcheck in or after you check out.

Check in is 3pm
Need to check in early? Just let us know when you book or reach out on arrival. We’ll do our best to accommodate, but it depends on availability.

Our Front Desk is here 24/7 to handle all your needs, big or small. Enjoy free Wi-Fi, housekeeping, and for select properties, parking, gym access, and on-site dining options. We’ve got everything you need to settle into a original stay.